Information Leaflets

We have a full range of customer information leaflets that have been approved by our customer communications panel.

They are available in the reception at your local Eastlands Homes office, online via the links below, or you can contact your local Eastline team  to request that copies be sent to you. They are also available on CD, tape, large print or in another language.

As well as the leaflet range below, we also have extra leaflets that are not part of this range, but that might provide you with valuable information. Click here to have a look.

Anti-social behaviour Are you satisfied Asbestos

What is anti-social behaviour?

Are you satisfied?

Asbestos

Own improvements Condensation Customer service charter

Carrying out your own improvements and alterations

What is Condensation?

The customer service charter

Domestic Abuse Ending Your Tenancy Equipment and adaptations

Domestic Abuse

Ending your tenancy

Equipment and adaptations

Gas Servicing Hate Crime Keeping your garden tidy

Gas Servicing

Hate Crime

Keeping your garden tidy

Moving into your new home Paying your rent Personal Information

Moving into your new home

Paying your rent

Your right to personal information

Pests in your home Problems paying rent Racial Harrassment

Pests in your home

Problems Paying the Rent?

What is Racial Harrassment?

Reduce, Re-use, Recycle Rehousing and transfers Right to buy

Reduce, Re-use, Recycle

How to apply for rehousing and transfers

Right to buy

Tenancy Agreement

Water Meter

Your Tenancy agreement- Key Points

Water meter

Your individual needs

Our Customers
  • Community Safety
  • Get Involved
  • Homeswapper
  • Information Leaflets
  • Money Matters
  • Praise & Complaints
  • Rent and Benefits
  • and Improvements
  • Gas Servicing
  • Walkabouts
  • STAR Survey