Do you owe rent? We can help you

Are you having trouble paying the rent? Don’t let things get worse ... we can help so contact us now!

If you are finding it difficult to pay your rent then you must contact us straight away. We can’t help if we don’t know! We will always prefer to work with customers who are having difficulties so contact us now on your local Eastline number here
The new Welfare Reform changes may mean you have more difficulties in paying your rent. To find out more about these changes click here  If you are worried about how any of these changes may affect you then please contact us now.

Can I get any help to pay my rent?

If you are on a low income then you may be entitled to claim Housing Benefit. This will depend on your income, family circumstances and the amount of rent for your home. You can find out more by visiting Manchester City Council website here . We can help to calculate how much you are entitled to and how much you will need to pay to stop you falling into arrears. We can also help you to complete the forms so please contact us for help. If you are entitled to some Housing Benefit but this doesn’t cover your full rent then you may be able to apply for Discretionary Housing Payments to make up the difference. Click here  to find out more.

Our specialist Money Matters team can help you with maximising your income and provide advice and assistance with budgeting, income and expenditure, any other debts as well as helping you to make a claim for any other benefits you may be entitled to. Click here to find out more about how we can help you.

What happens if I don’t pay my rent?

Failure to pay your rent is a serious breach of your tenancy agreement and could result in you losing your home.

If you fail to make an agreement to clear your arrears then the first step is to serve you with a Notice Seeking Possession. If your arrears are not cleared or substantially reduced before the Notice Seeking Possession expires (28 days after the date of service) then an application will be made to Court. At a Court hearing we will ask the judge for Possession Order to take back your home. If you make regular payments to reduce your arrears then we will ask for a Suspended Possession Order. You will also incur additional Court costs as a result of any Court action. Failure to maintain the terms of a Possession order will result in an application to Court for a Warrant of Eviction.

It is important that you pay your rent on time so if you are having difficulties paying you must contact us straight away.