Standards we must keep

When we carry out any work, there are certain standards we must keep.

You can expect us to comply with:

  • Standards when you order a repair
  • Standards you can expect when we carry out a repair
  • Standards you can expect after we have carried out a repair.
  • Ways to Report a Repair
  • Report a Repair Online
  • Emergency
  • Our Response Times
  • - the appointment system
  • Standards we must keep
  • you must pay for
  • Compensation
  • Manual
  • Gas Servicing
  • Our Code of Conduct