Eastlands Homes' vision is:

'Creating a better future for you and your children in safe and successful neighbourhoods'

This vision is supported by six key objectives, which are:

Quality Services - to ensure that we, and partners working on our behalf, deliver quality services, which exceed customer expectations and provide best value;

Tolerance and Equality - to contribute towards strong, cohesive communities by valuing diversity and promoting tolerance and equality for all;

Quality of life -

- to make a key contribution, in partnership with others, to protect the environment and improve the quality of life for the individuals and communities that we serve;

Sustainable Business - to deliver a mutually acceptable financial plan, which incorporates cost and income targets, ensures the sustainability of Eastlands Homes as a vital member of the community and provides value for money for its customers;

Governance - to ensure the company is managed with integrity, transparency, honesty and with the full involvement of customers and Board members;

Eastlands as an employer - to be a place where people are proud to work and feel supported and valued so that - we iron out our problems/barriers; staff feel empowered and take responsibility for the services they deliver; and diversity is valued.