Information Leaflets

We have a full range of customer information leaflets that have been approved by our customer communications panel. anti-social behaviour

They are available in the reception at your local Eastlands Homes office, online via the links below, or you can contact your local Eastline team  to request that copies be sent to you. They are also available on CD, tape, large print or in another language.

As well as the leaflet range below, we also have extra leaflets that are not part of this range, but that might provide you with valuable information. Click here to have a look.

Anti-social behaviour

Are you satisfied

Asbestos

What is anti-social behaviour?

Are you satisfied?

Asbestos

Own improvements

Condensation

Customer service charter

Carrying out your own improvements and alterations

What is Condensation?

The customer service charter

Domestic Abuse

Ending Your Tenancy

Equipment and adaptations

Domestic Abuse

Ending your tenancy

Equipment and adaptations

 

Hate Crime

Keeping your garden tidy

Thinking about taking in a lodger?

Hate Crime

Keeping your garden tidy

Moving into your new home

Paying your rent

Personal Information

Moving into your new home

Paying your rent

Your right to personal information

Pests in your home

Problems paying rent

Racial Harrassment

Pests in your home

Problems Paying the Rent?

What is Racial Harrassment?

Reduce, Re-use, Recycle

Rehousing and transfers

Right to buy

Reduce, Re-use, Recycle

How to apply for rehousing and transfers

Right to buy

Tenancy Agreement

Water Meter

Your Tenancy agreement- Key Points

Water meter

Your individual needs

Mutual Exchanges

Private Renting

Help is at hand

Cost of running a home

 Ensuring pet welfare

Tenancy Intervention Service

 

 

Fire safety

Energy Efficiency

Decorating hints and tips

 

 

Gas appliances

 

 

Customers
  • Community Safety
  • Get Involved
  • Homeswapper
  • Information Leaflets
  • Money Matters
  • Job training & volunteering
  • Universal Credit
  • Praise & Complaints
  • Rent and Benefits
  • and Improvements
  • Gas Servicing
  • Walkabouts
  • Under-occupation frequently asked questions
  • Local Support Services
  • Leaseholders
  • Partnership